Jena was a pleasure to work with on an overhaul of our FAQ section. Jena’s expertise in the FAQ writing process and insights kept the project humming along. Despite not having a background in the car sales space, she caught on quickly and I was regularly impressed in her ability to grasp technical knowledge of the business so quickly. She responded well to feedback, and even created a streamlined system for myself and my team to receive and pass along edits to keep the project moving. I very much recommend working with Jena!
Head of Customer Experience at Shift